Maria From Whippany
I called at 7:00 a.m. because I had no heat and Air1 was at my house by 7:45 a.m. It was determined that I needed to replace my ancient old furnace. Since I am a woman and not familiar with prices of the boilers, I cannot comment too much on the price, but since they were prompt and could do the job the same day, the price is worth it. They were prompt, efficient, professional and friendly.
Our central A/C unit was not functioning properly – cold air was not blowing. The repair person arrived on time, was very respectful, wore plastic covers on his shoes. He checked the outside unit and inside unit, before diagnosing the issue as a clogged filter causing the fan to freeze up. He also suggested our coolant was running a little low. He topped up the coolant for about $80, plus the next-day service call cost of $125 + tax. A/C unit now runs better then it did before it broke down. So was very happy with the service.
We were able to make an appointment on the same day they were called. Gentleman was professional and knowledgeable. Office Staff was very courteous.
Excellent. They allocated two days, but managed to finish in one. Sent a qualified crew, started at 7 AM, worked until done. Very professional.
Provided emergency service to repair A/C unit. Followed up with Maintenance contract for semiannual service. They are punctual and provide good service.
Air1 installed a water heater, furnace, and A/C unit. in other words complete HVAC system.The crew was professional and friendly. If you have any questions they are more than willing to answer. In fact they encouraged me to ask if I had any concerns. Cathy, from the office was very helpful too. I had an issue with the gas company to install the meter and was told several times I need an appliance hooked up first, so I called Cathy to see if the crew could come a week early to install the water heater. They worked with my schedule and was able to do so. I have utilized many, many, many contractors and I must say Air 1 was great. I didn’t feel like I had to worry about every little thing they did. Everything installed looks pleasing to the eye and everything is working great.
“From the first visit to discuss, William Molina, runs his business like a well-oiled machine. His team arrived bright and early to start the job, worked diligently every day and never made a mess. Three days later the job was completed on time and as promised. William took the time to discuss my options, provide a professional itemized estimate, measured every room to ensure that the unit selected was the right tonnage for my home and provided all documentation upon request. This included an up-to-date copy of insurance and license, a list of references and Manual J calculation. What more can I say. I would hire Air 1 Heating and Cooling again in a heartbeat.”
– J. Gilbert
Gayle & Jeff
We want to thank you for stopping by and installing a new thermostat as a gift. That was very kind of you, and we really appreciate it. Most of all, it was great to see you. We wish you continued success.
-Gayle & Jeff
I came home from a double header softball game tonight. When I walked in the door, I was met by air that was cool and dry. In twelve years, I have never been so happy to come home to this house. I don’t know how it is going to hold up. I don’t know what it is going to do to our electrical bill. I only know that tonight I am a very happy person.
Your guys are really great. They are friendly and nice, and they deserve every penny that they get paid. I could not imagine working in those attics.
I can’t wait to get rid of the window and portable units.
Thank your crew for everything. It was worth the wait.